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| Remote
Support Services |
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Now |
| Request
Support Now |
| Download
Remote Software |
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| Remote Support |
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| Remote
Support Services. |
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Harmony Digital Remote
Support is your Virtual IT Department.
Whether you are running a Small Business, Large Business
or simply for Home Use,
when things go wrong it can get a little frustrating for
the user, and downtime can be costly.
Especially if it's to complete an all important task.
Employing full time Technical Support for your business
is not always cost effective
or within your budget, and your data and computer
reliability are probably worth more
then hiring that 'Year 8' super geek to fix your pc
problems, only to find he lost all your
data at the same time.
What times do remote support services operate?
Our support services are on offer 24 hours a day and the
process is simple.
How long does it take to start using remote support
services?
First you will have go through our registration process.
The Registration process
is quick and easy. During the Registration process you
will be asked about your IT environment. This process
takes no longer than 3 minutes.
How are the remote support services billed?
We have 3 available plans, but can customise a plan
to suit your needs.
| PLAN |
FEATURES |
PRICE |
| HD
One |
Pay
Per Use.
No Contracts.
No Ongoing Fees
Free Registration and Setup |
$40
per hour |
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| HD
Silver |
Pay
Per Month
3 Month Contract
No Additional Fees
Free Registration and Setup |
$55
Per Month
Supports 1 - 5 PC's |
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| HD
Premium |
Pay
Per Month
3 Month Contract
No Additional Fees
Free Registration and Setup
Priority Support |
$75
Per Month
Supports 1 - 10 PC's |
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| For Home Users
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Simply click on request remote support now
You will need to answer a few questions regarding the
issue you are experiencing,
and may need to register before using this
service. Registration is Free and will take
no longer than 3 minutes.
Technical Support will contact you to
initiate remote support to
sort out your issue.
When logging a request for support you are asked
for the best time for response. these times are
not always available, we will do our best to
respond in this time frame. |
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| For
Business Users |
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To starting using Harmony Digital Remote Support today
you will need to register.
Registration is Free and will take around 5
minutes depending on the size of your
IT environment.
Business users are invited to use the HD One Plan,
but are urged to consider the cost savings and
benefits available using the HD Silver and HD
Premium Plans.
If you are already registered then please click on
request remote support now.
When logging a request for support you are asked
for the best time for response. these times are
not always available, we will do our best to
respond in this time frame. |
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| Emergency
Support measures |
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